Burnaby Bungalow - Whole Home Renovation

To: My House Design/Build Team

Attention: Graeme Huguet

It is my pleasure to write this letter of recommendation for My House Design / Build Ltd. which has completed a wonderful renovation of my house. The project involves a complete renovation of the 24-year old house and an addition of floor area to bring the total living space to about 6,000 sf.

The project started with a meeting with Mr. Graeme Huguet who inspired confidence in us with the company’s track record and his in-depth knowledge on home renovation. He shared with us many innovative ideas which we have never thought of to improve our house. Although the project looked ambitious at the meeting, we had total peace of mind knowing that Graeme and his team would lead us through step by step to build a house that would not only look nice but functional enough to fit our current and future needs.

The first big challenge of obtaining Board Variance approval from the City for floor area addition was handled extremely well by Graeme and his staff. Thorough understanding of City By-laws, detailed preparation of documents, and impressive presentation at the hearing earned us the approval to proceed with the construction of our dream home.

The construction phase lasted for ten months and I am impressed with their efficiency. Though there were hiccups during the process, the construction team always came up with solutions and kept us well informed of everything. The kind of dedication to quality by the crew was second to none. They are all willing to take extra steps to ensure that all works are done to excel normal standards. When I moved back after completion, I was commended by my neighbors for hiring a team that was always courteous and mindful of reducing disturbance to the minimum.

The end result is a beautiful and quality home that makes us proud to show it to everyone. It is so functional that all members in my family of three generations find their particular needs fully satisfied. The new home also contributes to the environment by having its EnerGuide rating improved from a dissatisfactory level of 56 in the old house to an excellent 84!

Excellence in workmanship is only part of the success story. Creative interior and exterior design is the other integral component. The exterior of the house was given a face uplifting with new materials and color to significantly increase curb appeal. The internal layouts were heavily re-designed to open up space and enhance our view to the outdoor. We are particularly pleased with those creative ideas that offer us with something we did not have in the old house: a walk-in master closet, a huge island in the kitchen, high ceiling in stairs lobby, and a covered patio for outdoor entertainment. The choice of finishing materials and color totally satisfies our desire to have a warm and contemporary home. Before we contacted My House, we would never have imagined that our house could be transformed into what we have now.

This experience with My House leaves me with no hesitation to recommend them for any renovation and new home project. The company has the expertise, the experience, and most importantly, a team of dedicated staff who are friendly, skillful, and passionate in achieving the best for clients. Graeme is hands-on, responsive, and genuine in guarding clients’ interests. His leadership assures complete ease of mind.

Compliments are due to Sarah Gallop our interior designer, Bruce MacDonald, kitchen designer, Mark Nowotny (Project Manager), Bruno Hoglund (Construction Manager), Kim Huguet, Morgan Weldrick, George Foster, and key members of the construction team: Karl Penner, Adam Hoglund, Michael Duffield, Ethan Shi, Jeff James, Ben Hugh, Mark White and Oleg Datsky.

Yours sincerely,